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STARTER/From $79/mo/Rockhampton, QLD

WEBSITE CARE PLANS IN ROCKHAMPTON

Your site stays fast, backed up and alive — without you thinking about it.

THE PROBLEM

WHAT MOST ROCKHAMPTON BUSINESSES ARE DEALING WITH.

Most Rockhampton businesses build a website, pay someone a one-off fee, and then never think about it again — until it goes down on a Saturday night, gets hacked, or the contact form quietly stops working and they wonder why enquiries dried up. Websites are not set-and-forget. Plugins go out of date, hosting goes stale, and a site that was fast in 2022 can be sluggish by 2025 without any active maintenance.

WHY IT MATTERS

WHY FIXING THIS MOVES THE NUMBERS.

  • 01An unmaintained site is a liability — outdated plugins are the number one cause of hacks on small business sites.
  • 02Regular backups mean a hack or accidental deletion is a 30-minute recovery, not a catastrophe.
  • 03Google penalises slow, outdated sites. A maintained site keeps its rankings.
  • 04A broken contact form you do not know about is leaking leads every day it is unfixed.
  • 05Having a direct line to someone who knows your site is worth far more than the monthly fee when something goes wrong.

WHAT YOU GET

WHAT'S INCLUDED.

Daily or weekly automated offsite backups (depending on tier)
Monthly WordPress/plugin/theme updates with pre-update backup
Security monitoring and malware scanning
Uptime monitoring — I get an alert if your site goes down, before you do
Google Search Console monitoring for crawl errors or manual penalties
30 minutes of content updates per month (swap photos, update text)
Monthly health report in plain English
Priority response for emergencies — same-day for site-down issues

HOW IT WORKS

THE PROCESS.

01

SITE AUDIT

I run a full health check — performance, security, broken links, outdated plugins, backup status. You get a written report.

02

FIX & SECURE

Any critical issues fixed before care plan starts. No point paying for ongoing care on a site that is already leaking.

03

BACKUPS & MONITORING

Automated backups, uptime monitoring and security scanning switched on. I get the alerts, not you.

04

MONTHLY MAINTENANCE

Updates run, performance checked, your 30-minute content allocation used however you need it.

05

MONTHLY REPORT

Plain-English report: uptime, speed score, what was updated, any issues found and resolved. Done.

STARTER TIER

FROM $79/MO

Month-to-month, no lock-in contracts. See the full pricing breakdown and compare tiers on the main pricing section.

WHY WORK WITH ME

WHAT MAKES THIS DIFFERENT.

  • Flat monthly fee — no surprise invoices when something breaks
  • You deal with me directly, not a ticket system in another timezone
  • I know your site — I either built it or audited it before taking it on
  • Same-day response for site-down emergencies on all tiers
  • Month-to-month — no annual lock-in

FURTHER READING

RELATED FROM THE BLOG.

FREQUENTLY ASKED

QUESTIONS I GET ASKED.

Do you work on sites you did not build?

Yes. I run a health audit on any new site before onboarding it to a care plan — that way I know what I am looking after and you know what state the site is in before we start.

What platforms do you support?

WordPress (including WooCommerce), Shopify, and static sites (Next.js, plain HTML). If your site runs on something else, ask and I will tell you whether it makes sense.

What if my site gets hacked?

I restore from the most recent clean backup, scan for the entry point, patch it, and get you back online — same day for active care plan clients. This is why offsite daily backups are non-negotiable.

What does the 30-minute content update actually cover?

Swapping a team photo, updating an opening hours line, changing a price, adding a new service to the menu — the small things that pile up and never get done. Bigger jobs (new page builds, redesign sections) are quoted separately.

Can I get more than 30 minutes of content changes?

Yes. Extra work is billed at my standard hourly rate. Most months you will not need it — but when you do, you get priority scheduling and the hourly rate is lower than my one-off project rate.

Is hosting included?

For WordPress sites, the Growth Care tier includes managed hosting on fast Australian servers. Starter tier assumes you have existing hosting and I just look after the site. Shopify sites handle their own hosting through the Shopify platform.

What if I only have a static site with no WordPress?

Static sites need less maintenance but still benefit from uptime monitoring, backups, performance checks and DNS management. I have a lighter-touch plan for static sites — ask for the details.

READY TO GET STARTED?

LET'S TALK WEBSITE CARE PLAN.

Free 30-minute strategy call. I only take on a handful of new clients a month so I can do the work properly — get in quick if you want a spot.

OTHER SERVICES

MORE WAYS I CAN HELP.