WEBSITE CARE PLANS IN ROCKHAMPTON
Your site stays fast, backed up and alive, without you thinking about it.
FROM REAL WORK
THE UNGLAMOROUS BITS THAT KEEP A SITE WORKING.
Moving Call Campo off Wix meant moving the domain off Wix-managed DNS and redirecting every old page address so existing links and Google results didn’t break. The quote form sends jobs straight into ServiceM8, with a backup email in case ServiceM8 is ever down.
That’s the kind of work a care plan covers after launch: updates, redirects, forms that keep landing where they should, and someone checking before a customer finds the problem.
THE PROBLEM
WHAT MANY ROCKHAMPTON BUSINESSES ARE DEALING WITH.
Plenty of Rockhampton businesses build a website, pay someone a one-off fee, and then never think about it again, until it goes down on a Saturday night, gets hacked, or the contact form quietly stops working and they wonder why enquiries dried up. Websites are not set-and-forget. Plugins go out of date, hosting goes stale, and a site that was fast in 2022 can be sluggish by 2025 without any active maintenance.
WHY IT MATTERS
WHY FIXING THIS MATTERS.
- 01An unmaintained site is a liability. Outdated plugins are a common cause of hacks on small business sites.
- 02Regular backups mean a hack or accidental deletion is a 30-minute recovery, not a catastrophe.
- 03Slow, outdated sites tend to rank worse. A maintained site is easier to keep ranking.
- 04A broken contact form you do not know about is leaking leads every day it is unfixed.
- 05Having a direct line to someone who knows your site is worth far more than the monthly fee when something goes wrong.
WHAT YOU GET
WHAT'S INCLUDED.
HOW IT WORKS
THE PROCESS.
SITE AUDIT
I run a full health check: performance, security, broken links, outdated plugins, backup status. You get a written report.
FIX & SECURE
Any critical issues fixed before care plan starts. No point paying for ongoing care on a site that is already leaking.
BACKUPS & MONITORING
Automated backups, uptime monitoring and security scanning switched on. I get the alerts, not you.
MONTHLY MAINTENANCE
Updates run, performance checked, your 30-minute content allocation used however you need it.
MONTHLY REPORT
Plain-English report: uptime, speed score, what was updated, any issues found and resolved. Done.
MONTHLY ADD-ON
FROM $79/MO
Monthly marketing support. Compare the published plans, with 30 days’ written cancellation notice under the terms. Advertising spend and any additional costs are agreed separately.
WHY WORK WITH ME
WHAT MAKES THIS DIFFERENT.
- Flat monthly fee: no surprise invoices when something breaks
- You deal with me directly, not a ticket system in another timezone
- I know your site. I either built it or audited it before taking it on
- I aim to respond the same day to site-down emergencies, on all tiers
- Month-to-month, no annual lock-in
FURTHER READING
RELATED FROM THE BLOG.
Why Most Rockhampton Small Business Websites Fail (And How to Fix Yours)
If your website has not brought you a single enquiry this month, it is not decorative. It is a leak. Here are the seven problems I see on almost every Rockhampton small business site I audit, in the order they cost you the most money.
How Much Does a Website Cost in Rockhampton? (2026 Guide)
Every week a Rockhampton business owner is quoted $500, $5,000 and $15,000 for the same website. One of those quotes is costing you leads right now. Here is what a website should actually cost in 2026, and what the cheap ones quietly cost you 12 months later.
FREQUENTLY ASKED
QUESTIONS I GET ASKED.
Do you work on sites you did not build?
Yes. I run a health audit on any new site before onboarding it to a care plan. That way I know what I am looking after and you know what state the site is in before we start.
What platforms do you support?
WordPress (including WooCommerce), Shopify, and static sites (Next.js, plain HTML). If your site runs on something else, ask and I will tell you whether it makes sense.
What if my site gets hacked?
I restore from the most recent clean backup, scan for the entry point, patch it, and get you back online, aiming for the same day for active care plan clients. This is why offsite daily backups are non-negotiable.
What does the 30-minute content update actually cover?
Swapping a team photo, updating an opening hours line, changing a price, adding a new service to the menu: the small things that pile up and never get done. Bigger jobs (new page builds, redesign sections) are quoted separately.
Can I get more than 30 minutes of content changes?
Yes. Extra work is billed at my standard hourly rate. Most months you will not need it, but when you do, you get priority scheduling and the hourly rate is lower than my one-off project rate.
Is hosting included?
For WordPress sites, the Growth Care tier includes managed hosting on fast Australian servers. Starter tier assumes you have existing hosting and I just look after the site. Shopify sites handle their own hosting through the Shopify platform.
What if I only have a static site with no WordPress?
Static sites need less maintenance but still benefit from uptime monitoring, backups, performance checks and DNS management. I have a lighter-touch plan for static sites. Ask for the details.
READY TO GET STARTED?
LET'S TALK WEBSITE CARE PLAN.
Free 30-minute strategy call. I'm a one-person business, so I take on a limited number of new clients at a time to do the work properly.
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