PRIVACY POLICY.

1. WHO WE ARE

Michael Evans Media is a social media and digital marketing agency based in Rockhampton, Queensland, Australia.

ABN: 34 327 592 678

Contact: michael@michaelevansmedia.com.au

Website: https://michaelevansmedia.com.au

Phone: 0427 520 310

2. INFORMATION WE COLLECT

We collect personal information that you provide to us directly, including:

• →Full name
• →Email address
• →Phone number
• →Business name
• →Instagram handle
• →Website URL
• →Responses to survey questions about your business

We also collect information automatically when you visit our website, including IP address, browser type, device type, pages viewed, and time spent on the site via cookies and tracking technologies including the Meta Pixel.

3. HOW WE USE YOUR INFORMATION

We use the information collected to:

• →Respond to your enquiries and book audits
• →Send you booking confirmations, reminders, and follow-up communications via SMS and email
• →Deliver the services you have requested
• →Improve our website, services, and marketing
• →Run and optimise advertising campaigns on Meta (Facebook and Instagram) and Google Ads
• →Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share limited information with:

• →Third-party service providers who help us operate our business (e.g. email providers, booking software, customer relationship management tools)
• →Meta (Facebook) for the purpose of running and measuring advertising performance
• →Legal or regulatory authorities where required by law

5. COOKIES AND TRACKING

Our website uses cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site and to deliver relevant advertising. You can control cookies through your browser settings.

We use Microsoft Clarity across this website to understand page visits, clicks and scrolling through heatmaps and session replays. This helps us improve the website and our advertising. Clarity uses cookies and similar technologies, and shares usage data with Microsoft. Form contents are masked in recordings. Read the Microsoft Privacy Statement for details about how Microsoft collects and uses this data.

We sometimes compare versions of this website to improve the enquiry experience. A random identifier in your browser keeps the version consistent. We record the version shown and actions such as starting or submitting a form. If you enquire, that identifier is included with the submission so we can assess whether the website led to a genuine enquiry. Our separate experiment log does not contain your name, email, phone number or message. You can clear the identifier through your browser’s site-data settings.

6. DATA SECURITY

We take reasonable steps to protect your personal information from unauthorised access, use, modification, or disclosure. However, no method of transmission over the internet is completely secure.

7. YOUR RIGHTS

Under Australian privacy law, you have the right to:

• →Access the personal information we hold about you
• →Request correction of inaccurate information
• →Request deletion of your information
• →Opt out of marketing communications at any time

To exercise any of these rights, contact us at michael@michaelevansmedia.com.au.

8. THIRD-PARTY LINKS

Our website and ads may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. The “Last updated” date at the top reflects the most recent revision.

10. CONTACT US

If you have questions about this privacy policy or how we handle your personal information, contact us at: